FAQs & Contact Us

FAQS

What kind of lessons do you offer?

We offer one to one / Group virtual lessons which can be found on our ‘Book individual classes’ page, you can also opt for independent study courses online which can be found at our ‘Online portal page’. You can choose whichever option works best for you.

How many lessons can I book?

You can book as many lessons as you would like but the lessons are usually done in sets of either 5 lessons, 10 lessons or monthly unlimited if you opt for that option. But you can book these sets as many times as you like.

What is the cancellation policy for lessons?

You can cancel your lessons anytime before we start our first lesson, you will be charged a cancellation fee. You may also cancel the lessons after the first lesson and before your second lesson and you will receive a refund minus the cost of the first lesson which will be charged at the rate of a pay as you go class + a cancellation fee. You cannot rescind the lessons after the second class has been completed.

Where can I find out more about Yoruba lessons besides the website?

You may send us an email at @yorubalessons@gmail.com if you have any enquiries and we will be happy to respond within 10-24 hours. You can also find us on instagram at @yoruba_lessons where will be happy to assist you via direct message.

What is the refund policy for items?

We do not currently offer a refund policy for items unless they are defective. If you have an issue with your order, please send us an email at yorubalessons@gmail.com or info.yorubalessons@gmail.com and we will be happy to assist you.

Are there discounts during holidays for the items?

Yes, we often hold a number of sales throughout the year and also doing the festive season. Follow us @yoruba_lessons to keep up to date with sales/discounts. Members of our Patreon site receive up to 50% off all items throughout the year.

Where do you ship?

We ship worldwide, if you cannot find an option for your country, please send us an email to info.yorubalessons@gmail.com and we’ll work with you to find the best option.

Is there a shipping cost?

Virtual and downable items are free. There is a shipping cost for physical items. The shipping cost depends on your location and varies depending on how many items you order.

How many days will it take for my order to be shipped?

We ship within 2-3 days of the item being ordered unless it is on pre-order. You should expect to receive it next day if you are in the UK, or within the week if you are in the US.

Do you sell gift cards?

Yes, you may purchase, £20, £50 and £100 gift cards. For more information, please email yorubalessons@gmail.com.